Privacy Policy

Our website address is: https://gulliversplumbing.com.

Gulliver’s Plumbing Services respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected and used when you visit our website or contact us through the website.

Information We May Collect

When you contact Gulliver’s Plumbing Services through this website, we may collect information you voluntarily provide, such as:

your name
phone number
email address
suburb or location
details about your plumbing enquiry
any other information you choose to provide in a contact or quote request.

Our website may also automatically collect limited technical information about your visit, such as your IP address, browser type, device type, pages visited and general website usage information.

How We Use Your Information

We may use the information you provide to:

respond to your enquiry
contact you regarding a quote or plumbing request
provide information you have requested
communicate with you about your enquiry
operate, maintain and improve our website
maintain appropriate business and administrative records
comply with legal requirements.

We do not sell your personal information.

Cookies and Website Analytics

Our website uses cookies and similar technologies to help the website function properly, understand how visitors use the site, protect website forms from spam and abuse, and measure the effectiveness of our advertising. These may include:

Essential and functional cookies necessary for the website to operate properly and provide its basic features.
Google Analytics, which helps us understand how visitors use our website, such as pages visited, general website activity and how visitors arrived at the site.
Google Ads conversion tracking, which helps us understand whether our advertising leads to actions such as contacting Gulliver’s Plumbing Services or requesting a quote.
Meta/Facebook Pixel, which helps us measure the effectiveness of advertising on Meta platforms, including Facebook and Instagram.
Social media technologies, which may collect information when you interact with social-media links, buttons or other features on our website.
Google Maps, which may use cookies or similar technologies when embedded maps or location features are displayed or used.
Google reCAPTCHA, which helps protect website forms from spam, abuse and automated submissions.

Some of these technologies are provided by third parties, including Google and Meta. These providers may collect and process information in accordance with their own privacy policies.

Where applicable, you can manage your preferences for non-essential cookies through the cookie consent or preference settings provided on our website. You can also control or delete cookies through your browser settings. Disabling some cookies may affect certain website features or functionality.

Third-Party Services

We may use trusted third-party providers to operate or support the website, such as website hosting, analytics, email, contact forms or other website services.

These providers may process limited information where necessary to provide their services.

Our website may also contain links to third-party websites. Gulliver’s Plumbing Services is not responsible for the privacy practices or content of those external websites.

Protecting Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Accessing or Correcting Your Information

If you would like to request access to personal information we hold about you, ask us to correct information, or have a question about how your information has been handled, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our practices or applicable requirements.

The current version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or the way your information is handled, please contact:

Gulliver’s Plumbing Services
Email: service@gulliversplumbing.com
Phone: +61 426 211 812